Description
Interpersonal Communication: Day-to-Day Interactions
This series consists of two 50–60-minute modules on the topic of team leadership and interpersonal communication. To quote John Humes, author, and speechwriter for four US presidents, “The art of communication is the language of leadership.” Communication is a multi-faceted topic and skill. The content of this series includes foundational aspects of interpersonal communication. This includes barriers, barriers, delivery effect, and our universal communication ‘tools’ – words, eyes, presence,
Module 1 provides an overview of foundational aspects of interpersonal communication within the context of essential conversations/dialogues common to leading a team.
Objectives
- Foundational aspects of effective interpersonal communication.
- Common barriers and the dual needs of conversations/dialogues - ‘how’ (interpersonal) and ‘what’(purpose/goal).
- The messaging factor and duality (e.g., affirm versus demean) of our universal communication - “tools” - words, eyes, presence, gestures, listening.
- Insight for lowering barriers.
Certificate
By completing/passing this course, you will attain the certificate Certificate WITHOUT STGW statement
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